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Billing

Billing and plans FAQ

Trials, renewals, cancelling and failed payments.

  1. Your plan renews automatically at the start of each billing period until you cancel.
  2. If you start with a free trial, your account page shows the trial end date and the date of the first charge.
  3. You can cancel any time from Account → Manage billing. You keep access until the end of the period you've paid for.
  4. If a payment fails, we email you and your account page shows a 'Payment overdue' status with a button to update your card.
  5. Partial periods are not refunded except where the law requires. See the Terms of Service for details.
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